SiteNavigator leaves FAQ in the dust and gets users where they want to be

Released on: October 1, 2008, 4:03 pm

Press Release Author: Joshua Johnson

Industry: Internet & Online

Press Release Summary: A new intuitive search tool, SiteNavigator blends AI
customer assistance and attitude, guiding users through webpages with ease.

Press Release Body: Seattle, Wa (Confluence Creative Media) September 23rd, 2008--
Online-automated-assistants, avatars and virtual hosts, whatever you call them,
they are the new bread of intelligent and well spoken communications tools that are
taking webpages to exciting new levels. Forget FAQ's, with SiteNavigator users may
ask any question they like. This is the future of online customer communications
and reach.
Latest out of the gate, SiteNavigator, animated by Kirkland based Humanity Online.
www.humanityonline.com Humanity Online has taken the best in animation and AI and
has produced the next level of reactive communication. SiteNavigator is a website
concierge who knows the site front and back. Bestowed with key word and natural
language path recognition, SiteNavigator avatars can answer questions, direct users
to links and relevant pages and they can do it with a wink and a smile. Ideal for
complex sites such as companies or corporations that have multiple pages,contacts,
products or divisions.
Many sites are now deploying webpage hosts and video presentations that inform and
entertain, but SiteNavigator is in a class of its own. A beautifully animated
avatar, rendered by facial tracking technologies with AI capabilities, SiteNav
leads guests to exactly where they need to be.

Automated Online assistants are taking some of the biggest sites by storm. Consider
Anna, the IKEA virtual assistant. She is the silent type, mostly nodding and
smiling, but when simply asked; “couches?” the website behind her application
window instantly shifts to the appropriate page to display love seats, sofas and
all sorts of sitting options. She responds, in text, quickly and efficiently,
making what might be a confusing slob through a multi layered web page a breeze.
Type “location” and over thirty stores throughout the US appears to the right. Type
“hours” and she asks what store you would like hours for. She’s one smart cookie.
Sergeant Star is another great example of AI keyword recognition avatars gone big
time. SGT. Star is the virtual guide for the U.S. army webpage and unlike IKEA’s
Anna, he speaks but does not move. In a no nonsense tone he answers all of the
webpage visitors answers about the army and army life with “straight talk”. Put to
the test by simply asking “Iraq?”. He informs promptly that the chances of
deployment are high, but of course I already knew that. SGT. Star explains the
don’t ask don’t tell policy and reprimands gently for the use of bad language.
SiteNavigator takes the best of Star and Anna, providing an unprecedented level of
automated online assistance. A SiteNav avatar, unlike other services, doesn’t have
to sacrifice either spoken language, dynamic motion and beauty. SitNav avatars
speak with mouths mapped from actors in a studio and are animated beautifully by a
team or artists and technicians.
Whether you call them online assistants or avatars, the technology driving this
movement has seen user time spent soar and cuts down on phone consultation time. A
new and increasingly interactive communications culture is emerging between
business and client on the web. SiteNavigator pushes the standard forward with
website stickiness, click through's and leads, leaving the tired old FAQ and
competitors in the dust.

Web Site: http://www.humanityonline.com

Contact Details: Visit www.amyauto.com from more details.
Contact: Lonnie Benson
Phone: 206 819-4480
Email: lonnie@humanityonline.com
Website: www.humanityonline.com

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